Khelostar Terms and Conditions

Introduction

Welcome to Khelostar. These Terms and Conditions ("Terms") govern your use of the Khelostar website, mobile applications, and services (collectively, the "Platform"). Please read these Terms carefully before using our Platform.

By accessing or using Khelostar, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Platform.

Eligibility

You must be at least 18 years old to use the Khelostar Platform. By accessing or using our Platform, you represent and warrant that you are at least 18 years of age.

You must not access or use our Platform if:

  • - You are under 18 years of age
  • - You are located in a jurisdiction where online gambling is prohibited
  • - You are accessing the Platform on behalf of someone under 18 years of age
  • - You have previously been banned from using our Platform

We reserve the right to verify your age and identity at any time and may request documentation to confirm your eligibility. If we discover that you are under 18 years of age or otherwise ineligible, we will immediately terminate your account and forfeit any funds in accordance with applicable laws.

Account Registration

Registration Process

To use certain features of our Platform, you must create an account. During registration, you will be required to provide accurate, current, and complete information, including:

  • - Full legal name
  • - Date of birth
  • - Valid email address
  • - Mobile number
  • - Residential address
  • - Username and password

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

One Account Policy

Each user is permitted to maintain only one account on the Platform. Creating or attempting to create multiple accounts is strictly prohibited and may result in the termination of all accounts and forfeiture of funds.

Account Verification

To comply with regulatory requirements and prevent fraud, we may require you to verify your identity by providing additional documentation, such as:

  • - Government-issued photo identification
  • - Proof of address
  • - Proof of payment method ownership
  • - Source of funds documentation

Failure to provide requested verification documents may result in account limitations or termination.

Deposits and Withdrawals

Depositing Funds

You may deposit funds into your Khelostar account using the payment methods available on our Platform. The minimum deposit amount is ₹101. By making a deposit, you confirm that:

  • - The funds are legally obtained
  • - You are the owner of the payment method being used
  • - You are not acting on behalf of any third party

We reserve the right to request verification of the source of funds at any time.

Withdrawal Process

You may request withdrawals of available funds from your Khelostar account. The minimum withdrawal amount is ₹100. To process a withdrawal:

  • - Your account must be fully verified
  • - You must have completed any applicable wagering requirements for bonuses
  • - Withdrawals will only be processed to payment methods that belong to you

Withdrawals are subject to security checks and may take time to process. Bank transfers are the primary method for withdrawals, and processing times vary depending on your bank.

Fees and Charges

Khelostar does not charge fees for deposits or withdrawals. However, your payment provider or bank may impose charges, which are your responsibility.

Betting Rules

Placing Bets

All bets placed on our Platform are subject to the following conditions:

  • - Bets are only valid when confirmed and accepted by our system
  • - Once accepted, bets cannot be canceled or changed
  • - It is your responsibility to ensure that the details of your bet are correct before confirmation
  • - We reserve the right to refuse any bet at our discretion

Results and Settlements

Bet settlements are based on official results as declared by the relevant governing bodies of the respective sports or events. In the absence of an official result, we will use information from reputable sources to determine the outcome.

For casino games, results are determined by certified random number generators.

All results and settlements are final. However, if there is clear evidence of an error, we reserve the right to correct any obvious mistakes in settlement.

Betting Limits

Khelostar imposes betting limits that may vary by sport, event, market, or user. These limits are displayed on the betting interface. We reserve the right to:

  • - Change betting limits at any time without prior notice
  • - Impose personal betting limits on specific users
  • - Limit or decline bets at our discretion

Promotions and Bonuses

General Bonus Terms

All promotions and bonuses offered by Khelostar are subject to specific terms and conditions, which should be read in conjunction with these general Terms. By accepting any promotion or bonus, you agree to be bound by the applicable terms.

Key points regarding bonuses include:

  • - Bonuses may have wagering requirements that must be completed before withdrawals can be made
  • - Unless otherwise stated, the standard wagering requirement is 50x the bonus amount
  • - Bonuses typically have an expiry date, after which any unused bonus and associated winnings may be forfeited
  • - Different games may contribute differently toward wagering requirements

Welcome Bonus

New users may be eligible for a welcome bonus upon making their first deposit. The welcome bonus is subject to:

  • - Minimum deposit requirements
  • - Wagering requirements
  • - Time limitations
  • - Specific game restrictions

Only one welcome bonus may be claimed per person, household, IP address, or payment method.

Loyalty Program

Khelostar offers a loyalty program through which users can earn points based on their betting activity. These points can be converted into bonuses or rewards as per the program's terms. Loyalty points and levels may be subject to expiry and maintenance requirements.

Prohibited Activities

Users of the Khelostar Platform must not engage in any of the following prohibited activities:

  • - Using the Platform if under 18 years of age
  • - Creating multiple accounts
  • - Using VPNs or other technologies to mask your actual location
  • - Engaging in any form of fraudulent activity
  • - Exploiting bugs or technical glitches
  • - Using automated software or bots to interact with the Platform
  • - Engaging in any form of collusion with other users
  • - Money laundering or attempting to use the Platform for illegal purposes
  • - Sharing account access with others
  • - Harassing other users or Khelostar staff

Violation of these prohibitions may result in immediate termination of your account, forfeiture of funds, and potential legal action.

Intellectual Property

All content on the Khelostar Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Khelostar or its content suppliers and is protected by Indian and international copyright laws.

You may not copy, reproduce, modify, publish, distribute, or create derivative works from the content without our explicit permission.

Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Platform, you consent to the data practices described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Khelostar shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

  • - Loss of profits, goodwill, data, or other intangible losses
  • - Damages resulting from interruption of service
  • - Damages resulting from errors in odds or information displayed on our Platform
  • - Technical failures or problems affecting the Platform
  • - Any losses incurred due to the unauthorized use of your account

Our total liability to you for any claim arising from or relating to these Terms or your use of the Platform shall not exceed the amount you have deposited in your account during the 30 days preceding the claim.

Dispute Resolution

Internal Resolution

If you have a dispute regarding our Platform or services, please first contact our customer support team at [email protected]. We will make every reasonable effort to resolve the matter amicably.

Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms. Upon termination:

  • - You will no longer have access to your account
  • - Any pending bets may be voided at our discretion
  • - You will be able to withdraw your remaining balance, subject to verification and compliance with these Terms

You may also terminate your account at any time by contacting our customer support.

Changes to Terms

We may modify these Terms at any time by posting the revised version on our Platform. Your continued use of Khelostar after the posting of the revised Terms constitutes your acceptance of the changes. It is your responsibility to check these Terms periodically for changes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Curacao, without regard to its conflict of law principles. However, this does not affect your statutory rights as a consumer under Indian law, where applicable.

Contact Information

If you have any questions about these Terms, please contact us at:

Customer Support: [email protected]

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Such invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any specific rules or terms for promotions, constitute the entire agreement between you and Khelostar regarding your use of our Platform and supersede any prior agreements between you and us.

Responsible Gambling

Our Commitment

Khelostar is committed to promoting responsible gambling. We believe that gambling should be an enjoyable form of entertainment, not a way to solve financial problems or a source of distress.

Self-Exclusion and Limits

We provide various tools to help you maintain control over your gambling activities:

  • - Deposit limits: Set daily, weekly, or monthly deposit limits
  • - Loss limits: Set limits on how much you can lose in a specified period
  • - Session time limits: Set limits on how long you can play in one session
  • - Reality checks: Receive notifications about your playing time
  • - Self-exclusion: Temporarily or permanently exclude yourself from our Platform

To activate any of these responsible gambling tools, please visit the responsible gambling section of your account or contact customer support.